Legal

Privacy Policy

How we handle the information you share when requesting travel assistance.

Information We Collect

  • Details submitted through our contact and flight request forms, such as name, email and phone number.
  • Travel preferences you share with us, such as routes, dates, cabin class and traveler counts.
  • Basic technical information such as browser type and device type.

Contact Information

We use the contact details you provide to respond to your enquiry and to assist with travel arrangements you have requested.

How We Use Information

  • Respond to reservation requests and travel questions.
  • Provide customer support before, during and after a trip.
  • Maintain records of communications relating to a booking request.
  • Comply with legal or regulatory obligations.

Customer Support

When you contact our travel team by phone or form, we may keep notes of the conversation so that any agent assisting you has the context needed to help.

Cookies

This website may use essential cookies or similar technologies to keep the site working correctly. You can control cookies through your browser settings.

Third-Party Services

To complete a booking, relevant traveler details may need to be shared with airlines or other travel suppliers. Those providers handle information according to their own privacy policies.

Data Security

We take reasonable organizational and technical measures to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you, subject to any records we are required to retain by law.

Contact Us

Phone: +1 (978) 723-4640

Address: 4773 Meadowbrook Dr, Chapel Hill, TN 37034, USA